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Office Policies

At Olean Veterinary Clinic, our main policy will always be to treat our clients and their pets with respect while providing accessible veterinary care.

Pet animal cages in the animal hospital | Olean Veterinary Clinic in Olean, NY


Please call our office to schedule an appointment. Once you make an appointment at our office, that time will be reserved for you. If, for some reason, you are unable to keep your scheduled appointment time, please call us to reschedule.

What to Bring to your Pet's First Appointment

Your pet’s first appointment with a veterinarian, or even switching veterinarians, can be intimidating. If it is your pet’s first visit with us please bring any veterinary records that could pertain to your visit from your previous veterinarian. You can ask us at the time you make your appointment about any records you will need. Other than that you just need your pet!

Please arrive 15 minutes before your scheduled appointment time to fill out any necessary paperwork.


We will not bill your pet insurance provider or process any claims. Pet insurance requires pet owners to pay the veterinarian and file for reimbursement from their insurance after the visit.


Payment is expected at the time services are rendered, unless other arrangements have been made.

For your convenience, our office accepts cash, Visa, MasterCard.

Olean Veterinary Clinic
1620 W State St.
Olean, NY 14760

Monday, Wednesday, Thursday and Friday
9:00 a.m. - 5:00 p.m.

Tuesday & Saturday
9:00 a.m.- 12:00 p.m.

*Please note that our hours may vary depending on staff coverage